Service and support
Se all of the service and support pronamic offers listed below
All Rain-O-Matic Professional and Meteorological rain gauges have been carefully calibrated at the factory, but readjustment can easily be made.
Pronamic offers to recalibrate all Rain-O-Matic products for 175 DKK/23,65 €uro per unit ex. shipping charges.
With every recalibration, the rain gauge and components are getting cleaned and there will be issued a signed calibration certificate.
You can also recalibrate it yourself in the following way:
Weigh or measure exactly 0,5 liter (500 cm³) water. Drip the water very slowly into the funnel over a period of about 30 minutes.
By an Allen key S2 the adjustment screw – visible under the spoon – can be turned. If the screw is turned clock-wise, the display of the counter is positively influenced. If the screw is turned anti-clock-wise, the display is negatively influenced.
All our rain Rain-O-Matic gauges is of such a high quality that we offer an extensive 24 months full warranty on all mechanical- and plastic parts.
We do not cover:
- Failures due to unauthorized repairs or modifications.
- Improper installation.
- Failures due to unauthorized recalibration. (Recalibration is at own risk)
- Natural events such as hurricane, lightning, flood, fire etc.
If you need a spare part for your rain gauge we keep a stock of the majority of our spare parts.
We can send these day by day on week days. On some spare parts there will be a short delivery time.
Please contact us here or call +45 86 80 58 66 for further information.